The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
“I was impressed by how clean and well-maintained my room was, making my stay truly comfortable.” view full review
Excellent Shower!
“The shower pressure was fantastic, providing a refreshing experience after a long day.” view full review
Handy Mini Fridge!
“Having a mini fridge in the room was very convenient, although I would love to see larger ones!” view full review
Delicious Breakfast!
“The buffet breakfast was delightful, with a variety of options that fueled my day perfectly.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Board games
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Dressing area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
399 Little Lonsdale Street,
Melbourne,
Australia,
3000,
Victoria
Map view
street view
399 Little Lonsdale Street,
Melbourne,
Australia,
3000,
Victoria
City landmarks
Casinos
Crown Melbourne
1.1
mi
Stadiums
Melbourne Cricket Ground
1.4
mi
7 Riverside Qy Southbank
Eureka Skydeck
4800 ft
Gallery
National Gallery of Victoria
4900 ft
Aquarium
SEA LIFE Melbourne Aquarium
4400 ft
btwn Spring & Elizabeth Sts
Collins Street
2600 ft
Parking area
Docklands Stadium
5100 ft
Square
Federation Square
4600 ft
Gallery
Melbourne Arts Center
1.1
mi
Mall
Block Arcade
2600 ft
Birdwood Ave
Shrine of Remembrance
1.5
mi
Botanical Garden
Royal Botanic Gardens Victoria
1.7
mi
Carlton Gardens 11 Nicholson Street
Royal Exhibition Building
1.1
mi
Museums
Old Melbourne Gaol
3300 ft
Museums
Melbourne Museum
1.0
mi
Museums
Immigration Museum
3500 ft
Parks
Carlton Gardens
1.1
mi
Flinders Street Federation Square
Acmi
4600 ft
Church
St. Paul's Cathedral
4100 ft
Little Bourke Street
Chinatown
3200 ft
Zoo
Melbourne Zoo
1.9
mi
Public Building
Parliament House of Victoria
4800 ft
Hosier Lane
Hosier Lane
4300 ft
Museums
Old Treasury Building
1.0
mi
Parks
Fitzroy Gardens
1.4
mi
Church
St Patrick's Cathedral
5300 ft
101 Waterfront Way
Melbourne Star Observation Wheel
1.5
mi
Nearby
Libraries
State Library Victoria
1700 ft
Store
Melbourne Central
1500 ft
Public Building
Supreme Court of Victoria
1600 ft
Restaurants
Hardware Street Cafe & Bar
200 ft
119 Hardware St
Mamak
700 ft
366 Lonsdale St
Coco and Joe
100 ft
320 Little Lonsdale St
Corner Lane Cafe
300 ft
288 Queen St
Wings of Glory
300 ft
288 Little Lonsdale St
Zambrero MIT House
400 ft
Shop 1 G 388 Lonsdale St
Ikkoryu Fukuoka Ramen
900 ft
321 La Trobe Street Lot 1R
Rainbow Toastie
500 ft
18 Sutherland St
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
modern
confusing payment
small rooms
8.0/10
Great
Rooms
7.4
Location
8.9
Service
8.5
Dining
7.7
Guest reviews
8.0/10
based on 26 reviews
8.3
8.3/10based on 5527 reviews
Alfred
United Kingdom,
April
2024
8.2/10
The hotel is in a central area of Melbourne CBD, offering clean and compact rooms with a convenient location near trams and attractions. The staff exceeded expectations, providing excellent service. Dining options were convenient though not extensive. Overall, a great value for a stay in the CBD.
Rooms
8.0
The rooms were compact and clean, with a unique layout where the bed and toilet were in the same open living space.
Service
9.0
The staff, including the reservations team and receptionists, were exceptionally nice and helpful, making the stay very pleasant.
Location
9.0
The hotel's location in Melbourne CBD was extremely convenient, with easy access to trams and proximity to key attractions, restaurants, and shopping.
Dining
7.0
The dining experience was great and very convenient, although there were some limitations in the variety of options available.
Facilities
8.0
The facilities provided met my needs efficiently during the stay.
Paul
United Kingdom,
April
2024
8.2/10
The hotel had a comfortable room with a great view, well-thought-out layout, and quiet ambiance, although lacking real privacy in the shower facilities due to an odd configuration. The service was friendly, efficient, and accommodating, with lovely staff resolving issues promptly. The location was central and convenient, allowing easy access to various attractions in Melbourne. The dining experience was enjoyable but could have offered more variety in the menu options.
Rooms
8.0
The room was comfortable with a great view and quiet atmosphere.
Service
9.0
The staff was friendly, efficient, and accommodating.
Location
9.0
The hotel's central location in Melbourne made it convenient to access different attractions.
Dining
7.0
The dining experience was enjoyable but lacked variety in the menu options.
Facilities
8.0
The hotel offered a range of facilities to enhance the stay.
Daniel
United Kingdom,
April
2024
8.6/10
The hotel offers pristine, modern rooms with all the necessary amenities, even with short-staffed operations. The room size is good, though not the largest, yet the layout provides enough space. The service is exceptionally welcoming and helpful, from pre-check-in assistance to accommodating specific needs during the stay. The central location is a major selling point, offering easy access to amenities and transport. The dining experience impresses with a wide variety of options, though it may lack some daily variation. Overall, a great choice for a pleasant stay.
Rooms
8.0
The rooms were pristine, modern, and had all the amenities needed.
Service
9.0
The staff was very welcoming and went above and beyond to assist with various needs.
Location
9.0
The central location was the deciding factor for choosing this hotel, offering convenience to many attractions and amenities.
Dining
8.0
The dining experience was fantastic, featuring a proper buffet that made meal choices easy, though it may lack some daily variation.
Facilities
9.0
The hotel facilities were top-notch and contributed to an enjoyable overall experience.
Alan
United Kingdom,
April
2024
8.2/10
My stay at the hotel was quite satisfying. The room, although a bit on the smaller side, served its purpose well since we weren't there much. I had to request extra towels since the room wasn't serviced on Sunday, but it was mostly clean, could use some pipe flushing now and then. The staff were fantastic and resolved my check-in issue efficiently. The location was ideal for exploring the city, with easy access to both Southport and Melbourne Mall. The dining experience was good with plenty of options and excellent staff. Overall, a great stay with minor room service hiccups.
Rooms
7.0
The room was a bit small but adequate for our needs. Needed to request extra towels as it wasn't serviced on a specific day. Generally clean but could benefit from pipe flushing occasionally.
Service
9.0
The staff were great and resolved my check-in issue promptly. Very friendly.
Location
9.0
The hotel's location is perfect for city exploration, with easy access to Southport and Melbourne Mall. Convenient for sightseeing.
Dining
8.0
The dining experience was fantastic, with a lovely array of choices and great value. Staff and location were excellent.
Facilities
8.0
The hotel facilities were fabulous, offered all necessary services efficiently.
Jeff
United States of America,
March
2024
9.0/10
I had a wonderful stay at this hotel! The rooms were big and had plenty of space in them, plus they were super clean. The service was fantastic, with all staff being so nice and welcoming. The location was extremely convenient, with close access to trams and attractions. The dining experience was absolutely delicious, especially the steak at Freddy's. Overall, great value for money.
Rooms
9.0
The rooms were big and had plenty of space in them, plus they were super clean.
Service
9.0
The staff were all so nice and very helpful.
Location
10.0
The location was extremely convenient with close access to trams and attractions.
Dining
9.0
The dining experience was absolutely delicious, especially the steak at Freddy's.
Facilities
8.0
The hotel had great facilities overall.
Paddy
United Kingdom,
March
2024
8.4/10
The hotel is conveniently located with easy access to Melbourne's attractions and foodie spots. The rooms, though a bit small, are cozy. The service is top-notch with friendly and helpful staff. Dining provides good value, despite some waiting times. The location is superb, well-connected and close to central stations.
Rooms
8.0
The rooms with two double beds are a bit on the compact side but comfortable.
Service
9.0
The staff are beyond friendly and went out of their way to assist me, which I really appreciated.
Location
10.0
Absolutely loved the central location and easy access to transport and foodie spots.
Dining
8.0
The dining experience offered a good selection at a reasonable price, although there were some delays during peak hours.
Facilities
7.0
The hotel offers essential facilities to ensure a comfortable stay.
William
United Kingdom,
February
2024
7.8/10
The hotel had more space in the rooms than I expected, and it was very clean. The staff were extremely nice and helpful, although there was a small issue with response time. The location was brilliant, near everything you need in the city center. The dining was good but could use more variety, especially in the coffee options. Overall, a comfortable stay with friendly service and great surroundings.
Rooms
8.0
The rooms were spacious and clean, exceeding my expectations.
Service
7.0
The staff were so helpful and extremely nice, although response time could be improved.
Location
9.0
The location was brilliant, with everything nearby in the city center.
Dining
7.0
The dining was good, but could offer more variety, especially in the coffee options.
Facilities
8.0
The facilities were well-kept and functional, enhancing my stay.
Robert
United States of America,
February
2024
7.0/10
I had a mixed experience at this hotel. The rooms, although small, were new, clean, and modern. However, there were some issues with payment processing that caused confusion and frustration during check-in.
Rooms
7.0
The rooms were small but compact, new, clean, and modern. I had prepaid for my stay, but I encountered issues with additional charges and the handling of the security deposit.
Service
6.0
The service was a bit hit and miss. While the staff were friendly and accommodating, there were some issues with payment processing and clarity regarding charges. They were efficient in taking care of our bags, but there was some confusion about the payment status.
Location
8.0
The location worked well for our time in Melbourne. Despite being a bit tricky to navigate, the hotel's proximity to key attractions and quiet ambiance in the room made it a decent choice for exploring the city.
Dining
7.0
The dining options were satisfactory but not exceptional. While the food was decent, it didn't quite match up to some of the other places I've tried. The value for money was reasonable, though some aspects could have been improved.
Facilities
7.0
The hotel offered standard facilities that met basic needs. There were no standout features but nothing notably lacking either.
clean
confusing payment
Dominic
United Kingdom,
January
2024
8.0/10
The hotel is in a great central area, with easy access to public transport and within walking distance of key city spots. The rooms are small but suitable for short stays, and the service provided by Andrew exceeded my expectations with a friendly and welcoming approach. The dining options offer a variety of choices with a notable hot and cold buffet, though some delays were experienced in service. Overall, a modern location with positive aspects for a convenient stay.
Rooms
7.0
The rooms are small but great for a short stay.
Service
9.0
The service was excellent, especially with Andrew providing exceptional assistance.
Location
8.0
The location is modern and within walking distance to many places.
Dining
8.0
The dining options were varied with a rich buffet selection.
Facilities
8.0
The facilities were well-maintained and modern.
Harry
United States of America,
January
2024
7.4/10
The hotel is situated in a prime location within Melbourne CBD, making it convenient for business and leisure activities. The rooms may need some improvement regarding odor and readiness, but the service provided by the staff was exceptional. The dining experience was mostly positive, except for some cold dishes. Overall, a decent choice for a stay in central Melbourne.
Rooms
6.0
The rooms had a slight shaking feel and could use more fresh air. They were not ready at check-in time and lacked readiness upon return.
Service
9.0
The staff, including the reservations team and night manager, were incredibly helpful and friendly. Some external staff were not accommodating.
Location
8.0
The hotel's location is central to everything Melbourne has to offer, ideal for easy access to shops, restaurants, and entertainment.
Dining
7.0
The dining experience was generally good, although some dishes ended up cold. The breakfast was simple but satisfying.
Facilities
7.0
The facilities were adequate for a comfortable stay, but improvements could enhance the overall guest experience.
John
United Kingdom,
January
2024
7.2/10
The hotel has a great location, close to key city spots, making it perfect for sightseeing. The rooms, however, were much smaller than expected for four people, and the TV took up a lot of space. The service was exceptional, with staff being very pleasant and attentive. The dining options were good, offering tasty Indonesian food. The location was excellent for exploring the city, with short walks to the train station and popular market.
Rooms
5.0
The room was extremely small for four people, and the double bed felt cramped with access from only one side.
Service
9.0
The staff was exceptional, making our stay enjoyable and hassle-free.
Location
8.0
The hotel's location was great for city exploration, with convenient access to public transport and key city attractions.
Dining
7.0
The dining experience offered tasty Indonesian food but lacked variety in options.
Facilities
8.0
The hotel provided all the necessary facilities for a comfortable stay.
Ralph
United Kingdom,
December
2023
8.8/10
The hotel exceeded my expectations with its incredible value for money. The rooms were clean, spacious, and looked brand new, providing everything we needed. The service was top-notch, with very friendly and helpful staff. The location was fantastic, allowing easy exploration of all main points of interest in the heart of Melbourne. The dining experience was above standard, with a great variety of yummy options. Overall, a fantastic stay worth every penny.
Rooms
9.0
The rooms were excellent, clean, and spacious for three people, offering incredible value for money.
Service
9.0
The staff was very friendly and helpful throughout my stay.
Location
9.0
The hotel's location in the heart of Melbourne was fantastic, close to everything worth exploring.
Dining
9.0
The dining experience was amazing, providing the best breakfast I've had in a long time with a good variety of delicious options.
Facilities
8.0
The hotel had excellent facilities to ensure a comfortable and enjoyable stay.
Jake
United Kingdom,
November
2023
7.4/10
The hotel rooms were too small with a cramp layout, lacking privacy, but had everything needed for a short stay. The service was obliging and helpful, although experiencing frozen French settings in the room. The location was perfect for exploration and shopping, conveniently situated close to inner city attractions. The dining was outstanding with delicious options, especially the steak. The hotel holds some positive aspects like its strategic location and dining experience, but faces challenges with room size and privacy.
Rooms
5.0
The rooms were small, cramp, and lacked privacy, yet had all essential amenities.
Service
7.0
The service was obliging and helpful, but we encountered issues with frozen French settings in the room.
Location
9.0
The hotel was strategically located near inner city attractions and restaurants, perfect for exploring and shopping.
Dining
8.0
The dining experience was outstanding with delicious options, especially the steak.
Facilities
8.0
The hotel offered a variety of facilities to enhance the stay experience.
Nina
United Kingdom,
November
2023
8.4/10
This hotel is a gem in the heart of Melbourne CBD with spacious, clean rooms and a friendly staff. While the dining experience could improve, the fantastic location near transportation and attractions makes up for it. Overall, a great value for a stay in downtown Melbourne.
Rooms
9.0
The room was spacious, clean, and well-designed with a convenient location.
Service
9.0
The staff was extremely friendly and helpful, going above and beyond to assist guests.
Location
9.0
The hotel's location is excellent, close to public transportation and within walking distance of key attractions.
Dining
7.0
Although the dining was a bit pricey, the quality of food surpassed that of other 5-star hotels in the area.
Facilities
8.0
The hotel offers great facilities for guests to enjoy during their stay.
Dave
United Kingdom,
November
2023
8.4/10
The hotel offers small yet cozy rooms, perfect for solo travelers or couples. The easy access and slightly larger layout compared to usual rooms make moving around a breeze. The staff is accommodating, and the facilities are convenient.
Rooms
8.0
The rooms are great for a single traveler or couple, with easy access and a slightly larger layout for added comfort.
Service
9.0
The staff is very welcoming, hospitable, and efficient, ensuring a pleasant stay.
Location
9.0
The hotel is in a central area close to restaurants, making it easy to explore the city without disturbances from traffic noises.
Dining
8.0
The dining options are fantastic, offering a wide selection to cater to various preferences.
Facilities
8.0
The hotel provides all the necessary amenities for a comfortable stay.